Journal of Management Information Systems
Many news stories that users see on social media are recommended by artificial intelligence (AI), but most users are unaware of this. Policymakers have argued that increasing transparency about the role of AI may reduce users’ sharing of fake news. We use social influence theory to argue that such explicit labeling of news stories may have the opposite effect of what policymakers intend by triggering users to rely on fast System 1 cognition rather than more effortful rational System 2 cognition.
Alec Dennis is an assistant professor of information systems and business analytics at the Ivy College of Business. His paper is published in the Journal of Management Information Systems.