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Rui (Ray) Chen

Title: Dean's Fellow in Information Systems / Professor / MBA Core Faculty / Information Assurance Graduate Faculty / Director of Graduate Education for Information Systems
Department: Information Systems and Business Analytics
Office: 3256 Gerdin

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Bio

Dr. Chen holds a Bachelor's and a Master's degree in computer science and a PhD degree in management science and systems from State University of New York at Buffalo. He received an advanced certificate in information assurance from State University of New York at Buffalo and the National Security Agency. He is a Microsoft certified database administrator and Microsoft certified systems engineer. Dr. Chen is an AIS Distinguished Member.

His research focuses on artificial intelligence, cyber-security, information privacy, extreme event management, and social media. He has published over 80 high quality research articles in leading journals, conferences, and books. The journals that he has published papers in are such as MIS Quarterly, Information Systems Research, Journal of the Association for Information Systems, European Journal of Information Systems, Information Systems Journal, Decision Support Systems, and Information & Management. As of October 2023, his citation count is about 4,000, h-index is 26, and i10-index is 41. His research has been discussed and cited by media outlets such as Bloomberg BNA and ABC News.

Dr. Chen has served as an Associate Editor for Journal of the Association for Information Systems, European Journal of Information Systems, Information Systems Journal, Decision Support Systems, Information & Management, and Information Systems Frontiers. He is on the Editorial Review Board of Information Systems Research. Dr. Chen has also served as a Special Issue Associate Editor for Information Systems Research, Journal of the Association for Information Systems, European Journal of Information Systems, Information Systems Journal, and Decision Support Systems.

He has received multiple funding, as a principal investigator, from the National Science Foundation. An example of recent grant is titled "Collaborative Research: Information Technology and Emergency Response Improvisation" ($499,708).

Expertise

  • Behavioral research, data analytics, design science, case study, and interview
  • Artificial intelligence, cyber-security, information privacy, emergency management, social media, IT outsourcing, IT capability

Awards

Best Paper Award, Americas Conference on Information Systems, Boston 2017
Best Paper Award, Midwest Association for Information Systems Conference, Green Bay, Wisconsin 2012
Best Prototype Award, Workshop on Information Technologies and Systems, St. Louis 2010

Professional Licenses and Certifications

Advanced Certificate in Information Assurance
Microsoft Certified Database Administrator
Microsoft Certified System Engineer

Selected Publications

  • Li, Y., Zhou, Y., Ge, L., Chen, R., & Xiong, J. (2023) "Toward a Campus Crisis Management System Amid the Pandemic and Beyond", Information and Management, 60 (8):103883. Link to Paper
  • Yan, B., Mai, F., Wu, C., Chen, R. & Li, X. (forthcoming) "A Computational Framework for Understanding Firm Communication During Disasters", Information Systems Research, Link to Paper
  • Chen, R., Kim, D., and Rao, H.R (2021) "A Study of Social Networking Site Use from a Three-Pronged Security and Privacy Threat Assessment Perspective", Information and Management, 58 (5)Link to Paper
  • George, J. F., Chen, R., & Yuan, L. (2021) "Intent to Purchase IoT Home Security Devices: Fear vs Privacy.", PLoS one, 16 (9)Link to Paper
  • Bachura, E., Valecha, R., Chen, R., and Rao, H.R (2022) "The OPM Data Breach: An investigation of Collective Reactions on Twitter", MIS Quarterly: Management Information Systems, 46 (2):881-910. Link to Paper
  • Gentina, E., Chen, R., Yang, Z.Y. (2021) "Development of Theory of Mind on Online Social Networks: Evidence from Facebook, Twitter, Instagram, and Snapchat", Journal of Business Research, 124:652-666. Link to Paper
  • Chen, R., Gaia, J., and Rao, H.R. (2020) "An Examination of the Effect of Recent Phishing Encounters on Phishing Susceptibility", Decision Support Systems, 133Link to Paper
  • Sun, Y., Wu, L., Chen, R., Lin, K., Shang. R.A. (2020) "Enterprise Social Software Platforms and Team Improvisation", International Journal of Electronic Commerce, 24 (3):366-390. Link to Paper
  • Mousavi, R., Chen, R., Kim, D.J., Chen, K. (2020) "Effectiveness of Privacy Assurance Mechanisms in Users' Privacy Protection on Social Networking Sites from the Perspective of Protection Motivation Theory", Decision Support Systems, 135Link to Paper
  • Gentina, E., Chen, R. (2019) "Digital Natives' Coping with Loneliness: Facebook or Face-to-Face?", Information and Management, 56 (6):103-138. Link to Paper
  • Chen, R., Wang, J., Herath, T., Rao, H.R. (2017) "An Examination of an E-Authentication Service as an Intervention in E-Mail Risk Perception", Decision Support Systems, 13 (1):2-16. Link to Paper
  • Chen, R., Sharma, S., Rao, H.R. (2017) "From Social Capital to Continuous Use of Social Networking Sites", International Journal of Information Technology and Management, 16 (3):205-214. Link to Paper
  • Mousavizadeh, M., Kim, D., Chen, R. (2016) "Effects of Assurance Mechanisms and Consumer Concerns on Online Purchase Decisions: An Empirical Study", Decision Support Systems, 92 (1):79-90. Link to Paper
  • Chen, R., Sharma, S., H.R. Rao (2016) "Members' Site Use Continuance on Facebook: Examining the Role of Relational Capital", Decision Support Systems, 90 (2):86-98. Link to Paper
  • Chen, R., Sharma, S. (2015) "Learning and Self-Disclosure Behavior on Social Networking Sites: The Case of Facebook Users", European Journal of Information Systems, 24 (1):93-106. Link to Paper
  • Herath, T., Chen, R., Wang, J., Rao, H.R. (2014) "An Investigation of User Adoption of Email Authentication Service", Information Systems Journal, 24 (1):61-84. Link to Paper
  • Ku, Y.C., Chen, R., Zhang, H. (2013) "Why Do Users Continue Using Social Networking Sites? An Exploratory Study of Members in the United States and Taiwan", Information and Management, 50 (7):571-581. Link to Paper
  • Chen, R., Sharma, S. (2013) "Understanding Member Use of Social Networking Sites: A Value Analysis", Communications of the Association for Information Systems, 33:97-114. Link to Paper
  • Chen, R. (2013) "Member Use of Social Networking Sites : An Empirical Examination", Decision Support Systems, 54 (3):1219-1227. Link to Paper
  • Chen, R. (2013) "Living a Private Life in Public Social Networks: An Exploration of Member Self-Disclosure", Decision Support Systems, 55 (3):661-668. Link to Paper
  • Li, J.G., Chen, R., Lee, J., Rao, H.R. (2013) "A Case Study of Private-Public Collaboration for Humanitarian Free and Open Source Disaster Management Software Deployment", Decision Support Systems, 55 (1):1-11. Link to Paper
  • Chen, R., Sharman, R., Rao, H.R., Upadhyaya, S. (2013) "Data Model Development for Fire Related Extreme Events: An Activity Theory Approach", MIS Quarterly: Management Information Systems, 37 (1):125-147. Link to Paper
  • Chen, R., Sharma, S. (2013) "Self-Disclosure at Social Networking Sites: An Exploration through Relational Capitals", Information Systems Frontiers, 15 (2):269-278. Link to Paper
  • Chen, R., Sharma, S. (2012) "Understanding User Behavior at Social Networking Sites: A Relational Capital Perspective", Journal of Global Information Technology Management, 15 (2):25-45. Link to Paper
  • Wang, J., Herath, T., Chen, R., Vishwanath, A., Rao, H.R. (2012) "Phishing Susceptibility: An Investigation into the Processing of a Targeted Spear Phishing Email", 55 (4):345-362. Link to Paper
  • Chen, R., Wang, J., Herath, T., Rao, H.R. (2011) "An Investigation of Email Processing from a Risky Decision Making Perspective", Decision Support Systems, 52 (1):73-81. Link to Paper
  • Vishwanath, A., Herath, T., Chen, R., Wang, J., Rao, H.R. (2011) "Why Do People Get Phished? Testing Individual Differences in Phishing Vulnerability within an Integrated, Information Processing Model", Decision Support Systems, 51 (3):576-586. Link to Paper
  • Chen, R., Sharma, S.K. (2011) "Human Flesh Search - Facts and Issues", 7 (1):50-71. Link to Paper
  • Chen, R., Rao, H.R., Sharman, R., Upadhyaya, S., and Kim, J. (2010) "An Empirical Examination of IT-Enabled Emergency Response: The Cases of Hurricane Katrina and Hurricane Rita", Communications of the Association for Information Systems, 26 (8):141-156. Link to Paper
  • Mills, A., Chen, R., Lee, J., Rao, H.R. (2009) "Web 2.0 Emergency Applications: How Useful Can Twitter be for Emergency Response", 5 (3):3-26. Link to Paper
  • Wang, J., Chen, R., Herath, T., Rao, H.R. (2009) "Visual E-Mail Authentication and Identification Services", Decision Support Systems, 48 (1):92-102. Link to Paper
  • Chen, R. and Sharma, S.K. (2009) "Theorizing Intercultural Accommodation in Consumer E-Commerce", 1 (3):82-92. Link to Paper
  • Chen, R., Sharman, R., Chakravarti, N., Rao, H.R., Upadhyaya, S. (2008) "Emergency Response Information System Interoperability: Development of Chemical Incident Response Data Model", Journal of the Association for Information Systems, 9 (3):203-232. Link to Paper
  • Chen, R., Sharman, R., Rao, H.R., Upadhyaya, S. (2008) "An Exploration of Coordination in Emergency Response Management", Communications of the ACM, 51 (5):66-73. Link to Paper
  • Chen, R., Sharman, R., Rao, H.R., Upadhyaya, S. (2007) "Design Principles for Critical Incident Response Systems", 5 (3):81-98. Link to Paper